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City Center
Adelianos Kampos2700 ft
Airports
Souda (CHQ)
46.6
mi
Nikos Kazantzakis (HER)
48.5
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious and Clean
“Our room had a large walk-in wardrobe which kept our luggage neatly hidden, allowing us to enjoy the space without clutter.” view full review
Delicious Breakfast
“The breakfast buffet was excellent, featuring a vast selection of hot dishes and fresh fruit, ensuring a perfect start to each day.” view full review
Relaxing Pool Area
“The saltwater pool was impeccably designed, complete with unique sunken loungers and beautiful lighting at night, creating a serene ambiance.” view full review
Engaging Kids Club
“The kids club provided fun and structured activities for my children, allowing them to enjoy their vacation independently while we relaxed.” view full review
Feedback from previous guests about their experience.
90%
loved the resort and would return for another relaxing stay
Exceptional service
Delicious breakfast
Towel quality
Expensive drinks
9.0/10
Perfect
Rooms
8.6
Location
8.8
Service
10.0
Dining
9.0
Guest reviews
9.0/10
based on 5 reviews
9.4
9.4/10 based on 170 reviews
Michael
United Kingdom,
February
2025
8.8/10
I had a wonderful stay at this hotel, with exceptional service from the staff making it truly memorable. The location is beautiful, with easy beach access and lovely views, though some areas could benefit from a bit of modernization. Dining options were diverse and delicious, and the facilities were well-maintained but lacked some upgrades. Overall, it was a solid experience at a fair price.
Rooms
8.0
The rooms were bright and spacious, featuring a large outdoor terrace which was a lovely bonus. However, some amenities like the towels could use an upgrade.
Service
10.0
The service was outstanding, with staff who genuinely wanted to enhance our experience and remembered our names, creating a welcoming atmosphere.
Location
9.0
The hotel has a great location with direct beach access and beautiful sunset views, providing a serene escape.
Dining
9.0
Dining was a highlight, with an impressive buffet that included many local specialties. However, portions were quite large, so pacing yourself is key.
Facilities
8.0
The facilities were mostly excellent, including a beautiful pool area and engaging kids' club. Although well-maintained, slight updates could elevate the experience.
Matthew
United Kingdom,
February
2025
9.6/10
I recently enjoyed my stay at the Grecotel Caramel Boutique Resort, which was an absolute delight overall. The staff were incredibly attentive and made me feel welcomed from the moment I arrived. The breakfast buffet was a highlight, boasting an extensive selection of delicious options that really kick-started my day. I loved the serene atmosphere of the resort, with the beautiful pool area and quick access to the beach. However, I did find that the towels provided in the room could use an upgrade. Overall, it was a luxurious experience with fantastic service and dining options.
Rooms
9.0
I stayed in a junior suite that was clean, comfortable, and beautifully designed. The terrace offered a lovely view of the pool and hints of the sea.
Service
10.0
Service throughout my stay was exceptional, with staff always eager to assist and ensure my needs were met.
Location
9.0
The location was great, allowing easy access to local attractions and a private beach that added to the overall charm.
Dining
10.0
The breakfast was outstanding with a great variety of high-quality foods, setting a positive tone for the day. Dinner options in the a-la-carte restaurant also surpassed expectations.
Facilities
10.0
The facilities were top-notch, especially the pool area which was not only beautiful but also offered a unique and relaxing experience.
Exceptional service
Towel quality
Emma
United Kingdom,
February
2025
8.6/10
We had an overall pleasant stay at the Grecotel Caramel Boutique Resort. It offers a clean and comfortable environment, with friendly staff that made us feel welcome throughout our time there. The rooms were spacious and well-decorated, although we faced a few minor inconveniences. The dining options provided delicious meals, but the breakfast could use a bit more variety. The pool area was stunning and inviting, making it a great spot to relax. While the beach was a bit rocky, the private atmosphere was enjoyable.
Rooms
8.0
The rooms were spacious and beautifully decorated, with lovely floor tiles. However, there could have been more amenities like a desk or kettle for convenience.
Service
10.0
Service was exceptional, especially from the staff who went above and beyond to make us feel at home, particularly Oggy who was remarkable.
Location
9.0
The hotel is located in a pleasant area, allowing easy access to local tavernas and shops, plus it’s not far from popular sites like Chania.
Dining
7.0
Dining options were diverse and delicious, but we found the breakfast selection to be somewhat repetitive over the week.
Facilities
9.0
The pool area is breathtaking with comfortable loungers and ample space to relax–a highlight of our stay.
Beautiful pool area
Rocky beach access
Logan
United Kingdom,
December
2024
9.2/10
I just returned from a lovely stay at Caramel Grecotel Boutique Resort. The staff welcomed us warmly and made us feel right at home throughout our entire visit. The hotel’s pool area was one of my favorites, and I truly appreciated the beautiful environment. On the downside, I found the evening entertainment wrapping up too early, which limited our time to enjoy it after dinner. Overall, this resort offers a fantastic experience and I'm really hoping to return soon.
Rooms
9.0
Our room was exceptionally clean and comfortable, offering a nice view with a spacious layout.
Service
10.0
The service was genuinely attentive, with staff who were quick to learn our preferences and happy to assist at any time.
Location
9.0
The location is great, with easy access to both the beach and nearby attractions, allowing us to explore various sites in Crete effortlessly.
Dining
9.0
Food options were diverse and delicious, with a great buffet selection that included numerous local specialties.
Facilities
9.0
The facilities were excellent, especially the pool area, which was beautifully maintained, enhancing our relaxation.
Exceptional staff interactions
Evening entertainment timing
Riley
United Kingdom,
November
2024
9.2/10
We had an incredible stay at the Caramel Grecotel Boutique Resort, where we enjoyed exceptional service, a welcoming atmosphere, and excellent dining options. The kids loved the activities at the kids' club, and the spacious pool area was a highlight for our family. However, the beach's rocky nature made swimming a bit challenging for our younger ones. Overall, it was a delightful experience and worth every penny.
Rooms
9.0
Our room was spacious and tastefully decorated, with a lovely view of the pool and garden area. It was also well-maintained with daily turndown service, making us feel comfortable throughout our stay.
Service
10.0
The service was outstanding; every staff member we interacted with was incredibly friendly and attentive. They took the time to know our preferences and were quick to respond to any requests, making us feel very valued.
Location
8.0
The resort is ideally located with direct access to a private beach, although the rocky areas made swimming a bit tricky. The pathways were well-lit and easy to navigate, giving a cozy village feel.
Dining
10.0
Dining was a delightful experience, particularly the breakfast buffet, which offered a wide selection of fresh and local dishes. The evening meals were also top-notch, with something for everyone.
Facilities
9.0
Facilities were excellent, featuring a large pool area with unique loungers and an organized kids' club. The wellness options, including spa treatments, added great value to our stay.
Outstanding service
Rocky beach
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